Post by Mirko Kloppenburg
Human-centric BPM | Building process-driven organizations
“Inspire people for excellent processes: We enable people for process management and create the basis for excellent processes by implementing the process management fundamentals.” As a result of the #NewProcess sessions two weeks ago, I added this to the list of theses to be taken into account for rethinking processes. But how can we inspire people for excellent processes? A first advice can be the application of the following New Process theses to process management itself: - Trust the people working in and on the business processes - Involve the people working in and on the business processes into the work on the process of process management - Foster the development of the people in the business processes with regards to process management - Design cooperation in and on the process of process management to meet people’s needs - Take advantage of the different cultures - Give meaning to the process of process management As specific example, I would like to mention the ProX Pizza Simulation we have developed together with Ole Tillmann for Lufthansa Group to bring people together, to experience process management, and to give it a meaning. Now, I am looking for your advice: What examples do you have of how to inspire people for process management? #newwork #bpm #ProX