Post by Michael Fritz

What often gets overlooked in enterprise transformation conversations is how much foundational work has to happen underneath the surface. You can’t scale globally, integrate acquisitions, or move quickly on AI if the operational backbone of the business can’t support it. @NiCE's Beth Gaspich shares some thoughtful perspective with @Raconteur on the systems, decisions, and long-term thinking behind scaling a modern enterprise organization: https://bit.ly/4dKFUES