Post by Maxwell Orozco

Hello USA-based Talent Community, We're hiring a Customer Success Manager who wants their work to actually contribute to people's well-being. We help behavioral health facilities reach more people who need care, and scale responsibly while they do it. That means every client relationship you manage isn't just a retainer. It's capacity for someone to get help. We're looking for someone who can own that relationship end to end. This role is NOT for you if: ❌ You think "client management" means forwarding reports and hoping for the best ❌ You get rattled when a QBR conversation turns hard ❌ You've never had to translate SEO/PPC/attribution data into something a client actually understands and acts on ❌ You're comfortable with "good enough" documentation This role IS for you if: ✅ You've managed 15-25 mid-market accounts ($5K-$50K/month) and know what that pace actually feels like ✅ You can walk into a Status, MBR, or QBR and own the room, prepared, clear, in control ✅ You review dashboards daily because you'd rather catch a problem than explain one ✅ You've got 2-4 years in Customer Success, Account Management, or Client Strategy in SEO services or a digital marketing agency environment ✅ You're fluent in Salesforce, ClickUp, Zoom, and Fireflies (or can get there fast) ✅ You stay calm when everyone else isn't What you'll actually own: - The full post-sale client relationship, kickoff through expansion - Cross-functional coordination with SEO, PPC, Web, PMs, and Ops - Meeting cadence, documentation, and follow-through that clients can set their watch to - Turning performance metrics into strategy clients trust We are a team that takes delivery excellence seriously, because the outcome isn't just retention, it's someone's access to treatment. If you're the kind of person who runs meetings like clockwork and thinks "calm under pressure" is a personality trait, not a stretch goal, we want to talk. Apply now on the link below. #Hiring #CustomerSuccess #AccountManagement #BehavioralHealth #MarketingJobs #SEOAccountManager