Post by Mauro Fanfoni
Head of International Retail Markets, Plenitude | Managing Director, Plenitude France | Driving Retail Energy Transformation
Today, Plenitude France launches PleniCoach — an innovative home services offering built with our partner HomeServe. The story behind it is one I'm particularly proud of. When we ran a European-wide selection process to find the right partner for our home services ambition across Plenitude's international retail markets, HomeServe was our choice. Since then, we have gone live together in Spain, in Portugal, in Greece, and now — with the most innovative proposition so far — in France. What makes the French chapter different is the shift from repair to prevention: a genuine partnership with the household, not just a service called when something breaks. It's a different kind of relationship between an energy company and the customers it serves. Grateful to the Plenitude France team who made this launch happen — Mallorie Sia, Lucie SAID and the wider team, alongside Julien BETTINGER for the European project coordination — and to Guillaume Huser, Nicolas Mogenot, ELODIE MAGNE and the HomeServe team for building something with us that we can now take to other markets. #Plenitude #PlenitudeFrance #HomeServe #EnergyTransition