Post by Matt Tyszkiewicz
Public Sector SME | Identity Leader | CIO Advisor | CISO Advisor | Government Digital Transformation
As part of our Great Minds of Service webinar series, join us to hear Tim Bennet-Williams, Head of Service at Pepperstone, as he talks about his organisation's vision around managing call centre resourcing. He'll also explain why they chose Salesforce Workforce Engagement Management (WEM) as part of their strategic platform to manage their hybrid contact centre in the new digital-first, post pandemic world.