Post by Matt Disco

Head of Product @ Meadow.ai | Building AI-powered operational intelligence for restaurants & retail | Prev: Olo, Clover, Fiserv, First Data, ChowNow | 20+ yrs in hospitality tech, POS, loyalty, payments & customer data

There is just no substitute for (cowboy) boots on the ground when you’re bridging the gap between AI code and the real world. I spent last week in Houston getting hands-on with our Meadow AI hardware installs across some incredible partner brands. (Forgot my cowboy boots, but did manage some spectacular BBQ!) Seeing our tech "in the wild" is always a reality check in the best way. Whether we are perfecting computer vision to count boba drinks or using audio ML to decode employee upsell rates, solving physical problems definitely requires physically being in the room. We don't just build from behind a desk at Meadow, we believe the best physical intelligence comes from "deep-tech empathy." You have to understand the actual friction of a busy storefront before your AI can provide insights that actually matter.

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