Post by Mark O.

Your Platform Tax is costing you Revenue 3 to 7% of top-line revenue. That's what McKinsey estimates organisations lose annually through fragmented quote-to-cash processes. Not to bad products. Not to bad salespeople. To the gaps between systems that were never designed to talk to each other. This article is about the platform tax — what it's costing you, why consolidation is the answer, and why getting there is a journey. ServiceNow The Whole Group Jorge Watson Peter Goodman Paul Andrew Matthew A. Shakira Talbot Mark Ashton Jeff De Graef Tiina Vuori Thomas Grasser Thomas Kerstens Thomas C. Matt Eckersall Phil Hatton David Ross