Post by Mark O.

CRM & AI — revenue growth, retention, service efficiency | SVP @ The Whole Group Inc ex Salesforce (Koa), 3M, DxC

Mobile World Congress I’ll be at mobile world congress #MWC26 next week meeting prospects and customers. We’ll be talking about the reality of #AIagents and #AIcontrolTower along with #LeadtoCash challenges such as revenue leakage and how prevent it using ServiceNow technology. If you’re around and would like to catch up message me or DM here. The Whole Group Jorge Watson Mark Fenna Marcus Brooks Thomas Kerstens Thomas Grasser Thomas C. Matt Eckersall Rohit Batra Gareth Greppellini

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