Post by Manhattan Associates

Global retail is not moving in one direction. The same external pressures are driving very different strategic responses across markets. 𝗔𝗣𝗔𝗖 is accelerating, with social commerce, livestreaming and AI-driven discovery already becoming commercial realities. 𝗟𝗔𝗧𝗔𝗠 is building, with retailers investing in the supply chain foundations needed for what comes next. The 𝗨𝗦 is focused on customer data as a critical counterweight to platform competition. 𝗘𝗠𝗘𝗔 is navigating margin pressure and ultra-fast disruptors with a more cautious, deliberate posture. Four markets, four rational responses, four very different paths to 2030. Download the full Global Retail CXO Outlook: Roadmap to 2030, produced by World Retail Congress and Incisiv in partnership with Manhattan: https://on.manh.com/CXO #CXO #RetailTechnology