Post by Mahmoud Hussien

​I am facing a blatant injustice with Amazon.ae. Despite having official proof and confirmation from Amazon that the issue was caused by a courier error (mishandled orders), they are still refusing to resolve the case. ​My account is blocked, and my balance of over AED 400 is held. This is not just a dispute; it’s a health emergency. I need these funds to buy medical supplies for my recovery after a shoulder accident, yet Amazon is ignoring their own evidence and blocking my access. ​I’m calling on @Amazon UAE and Ronaldo Mouchawar to stop the automated rejections and honor their own documentation. Release my funds and unblock my account. ​#AmazonUAE #CustomerRights #Dubai #AmazonHelp #ConsumerProtection Zeina Al Kaissi Amazon Pharmacy Alina Shagidullina, SHRM-CP Prashant Saran Ronaldo Mouchawar Amazon Transportation, Shipping, & Logistics at Amazon