Post by Lucas von Zallinger

🤖 Last week, our CS Innovation Community gathered for the 13th CS Inno TalkX, featuring Darius Tehrani from Microsoft. Darius, a recognized expert in digital transformation, offered a compelling look into the fascinating world of #AgenticAI and its practical impact. Darius shared how agent-based AI is already transforming customer services by enabling smarter automation, seamless data integration, and more adaptive workflows. He highlighted advances in universal interfaces, reasoning models, and multi-agent systems, and provided actionable strategies for tackling real-world challenges like data quality and model evaluation. 💡 A special highlight: The session connected directly to our ongoing #FutureDoX Innovation Sprint, where we are transforming service documentation through AI. The principles of agentic AI - automation, integration, and adaptability, are at the heart of our FutureDox Innovation Sprint, showing how our community is turning innovation into action. 🙏 A big thank you to Darius for his inspiring presentation and to all participants for your active engagement and thoughtful questions. Together, we’re not just learning about the future, we’re building it! Stephan Pierer von Esch, Lars Hofmann, M.D., Christian Hopf, Dr. Andre de Oliveira, Thomas Burkart, Norbert Duerbeck, Nanci Wozniak, Bastian Helm, Jessica Morlo, Stefan Meiler, Friedrich Hegendörfer, Balaji Balakrishnan, Ganesh Subramani, Sebastian Kerker, Michael Loeffler, Florian Belohlavek, Martin Korinth, Meike Vedder, Mirko Appel, Malavika Radhakrishnan, Liz Kraft, Prathibha Periyannan, Anton Ebert, Nicolai Bienen, An Nguyen, Tom Wende, Bernd "Benno" Blumoser, Dr. Michael Schrapp, Robert Soellner, Florian Hager, Lukas Waeschle, Florian Strauß #Innovation #AgenticAI #CSInnoTalkX #FutureDox #DigitalTransformation #SiemensHealthineers #CustomerServices #AIinHealthcare #ServiceInnovation #Automation #AI #MedTech #HealthTech #TeamHealthineers