Post by LouLou Fortunato

Customer Success | APAC Leadership | AI | ARR | Retention & Expansion Growth

After an incredible 3-year journey with Brandwatch, it’s time to close this chapter and start a new one. What a ride it’s been — full of growth, learning, and some truly exceptional humans who made every challenge worth it. To the amazing team at Brandwatch, thank you for the collaboration, trust, and teamwork over the years. A special shoutout to my original crew Rebecca Gutner,Liza Champion (Baron), Gwen S., Zach Wright, Jillian Sayuri Falconi, my team Justine Salazar, Tiara Zaugg, Jean Chua, Annum S., Jenni Simpson, Renee Brady, Ophilia Soliano and to Matthew Willmott, Martin Kelly and Matthew Walizer for being such strong partners throughout. I’m really excited to share that I’ve joined Intuit as Senior Manager, Growth & Retention APAC! I’ll be diving into helping customers realise even more value and driving sustainable growth, two areas that are central to driving meaningful customer and business outcomes A huge thankyou as well to all the wonderful people who took the time to chat, share advice, or lend an ear as I explored what was next. Your kindness, honesty, and encouragement meant the world. Here’s to new beginnings, bold ideas, and keeping the customer at the heart of everything we do. 💙

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