Post by Lori Harner

"AI in supply chain isn’t just about automation — it’s about better decisions." Nitin M., VP of Supply Chain Excellence at GALLO, frames the company’s AI journey as a “decision-improvement journey.” The goal: use AI and SAP’s ecosystem to make faster, better-informed decisions while keeping human judgment and accountability at the center. A few standout ideas: 👏 The real value isn’t always in better forecasts; it’s in the handoff between demand and supply. 💡 Human and machine decision-making should operate as a clear “dyad.” AI models must be explainable, auditable, and designed around the decision first. ⚡ Success should be measured by future value creation, not just backward-looking KPIs. As Murali puts it, Gallo is no longer “boiling the ocean.” It’s focusing on the specific inputs needed to support the right decisions at the right time. That feels like the right AI mindset: not technology for technology’s sake, but intelligence in service of better judgment. Watch the customer video interview here: https://lnkd.in/evNRKsd8 Hagen Heubach,Mindy Davis,Zoriana Zahordnia,Devin Robnick,Philippe Wolff,Brooke Williams,Claus Jensen,David Vallejo,Davide Polito,Sujeet Acharya,Saskia Sperl-Eisel,Jennifer Zarcone,Terry Orsborn,Richard Howells,Jimmé Peters,Stephan Kreipl,Shana Brunner,Dr. Laura Tozzo,Jan-Luca Jaborek,Abhishek Sahay,Quirin Regensburger,Öykü Ilgar,Sin To,Darnival Henry,Jamie Fitzcarlos, Guido Kaup,SAP Supply Chain ManagementRudi Meyfarth,David Kahn