Post by Lancashire & South Cumbria NHS Foundation Trust

Stanley’s story – the impact of compassionate, consistent support We’d like to share Stanley’s story which is a powerful example of the difference compassionate, consistent support can make. Stanley, now 12, has complex needs and was among the first children in the UK to be diagnosed with sensory processing disorder at just 18 months old. He was supported by LSCFT’s Learning Disability Community Team between the ages of 4 and 11, with Senior Community LD Nurse and Locality Lead Heather Maw playing a key role in his care. In the early years, Stanley’s mum Catherine struggled to cope and often felt overwhelmed, describing how she initially felt like a “bad mum” because she didn’t understand her child’s behaviour or emotions. Heather changed that. Through reassurance, advocacy and unwavering commitment, she took time to understand Stanley and his family, often going above and beyond to support them — including evenings and weekends. She was there during some of their most challenging moments, from supporting them through surgery to stepping in when Catherine was unwell to ensure Stanley’s care continued. Catherine said: “Heather just got me and my family. She was always at the end of the phone and she always knew what to do when I was struggling and would step in. When I was in hospital poorly, my husband called her because he didn’t know what else to do. I still smile about that now and Heather said he was the first dad she’d received a call from.” With Heather’s support, Catherine was able to navigate complex decisions about Stanley’s future, ultimately securing a specialist school and residential placement tailored to his needs. Today, Stanley is thriving. He lives with other young people with similar needs, has 24-hour support, and enjoys an active life - from swimming and horse riding to visiting local cafés and climbing walls. He is building connections, gaining independence, and experiencing moments that once felt out of reach for his family. Despite no longer being under the service, the relationship has endured. Catherine continues to share updates, reflecting the lasting impact of the care and support they received. She said: “It is so clear to see how much her and the rest of the team, including the social workers, genuinely love their jobs. I feel so lucky to have had them all with us on our journey.” This story highlights the difference our teams make every day — supporting not just individuals, but whole families, to live fuller, more hopeful lives.