Post by Labrynth

In this mini interview vlog, our Head of AI Engineering Jonathan Tsen asks Harold Schultz Neto, Labrynth’s Head of Product, to dig into a big question: 🚀 How do you uncover what really matters to your users? Harold’s take? Start with empathy — not assumptions. It’s not about pitching a solution. It’s about listening, openly and without bias, and asking: 👉 “What’s keeping you up at night?” That’s how you uncover the real problems — and then build something that blows people’s minds. 💡 Harold Schultz Neto Jonathan Tsen #LabrynthAI #ProductThinking #DesignThinking #CustomerEmpathy #RegTech #AIForGood

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