Post by Kenway Consulting

Last week, the Kenway Consulting team attended the Salesforce Connections event in Chicago, connecting with leaders and innovators focused on the future of customer experience, AI, and data-driven decision-making. One takeaway stood out: organizations are no longer asking whether they should invest in AI. They're focused on how to turn AI, data, and customer insights into real business value. The companies seeing the most success are building on a foundation of trusted data and connected customer experiences. It was great to hear how organizations are approaching these challenges, exchange ideas with industry peers, and explore what's next for customer engagement and digital transformation. Proud to have Spencer Moulthrop, Nathan Holm, and John Candioto representing Kenway Consulting. #SalesforceConnections #CustomerExperience #DigitalTransformation #AI #Salesforce