Post by Kelly

"Tell me about a time you made a mistake at work." It's incredible how many interview transcripts reveal a laundry list of work-related "mistakes" that suspiciously sound like a repackaged success story. Despite the notorious reputation of this question, Cassie Cox, PRC, shares it remains her go-to for getting valuable information from a candidate. The value lies in reading between the lines of the answer. Strong answers show: → self-awareness → a willingness to be direct even when it's uncomfortable → evidence that the experience actually changed how they work Listen closely for deflection, blame-shifting, or answers that skip straight to the positive outcome without sitting in the difficulty. More of this behavioral interviewing framework – including what to do when a candidate won't stop saying 'we' on behavioral interviewing on the Kelly blog, linked in comments.