Post by Kelly

Companies are investing heavily in AI and still struggling to improve hiring, workforce planning, or operational efficiency. In most cases, the problem traces back to the same place: organizations are adding AI into existing workflows without rethinking how those workflows should operate. Nadja Burns VP, Product Developer at Kelly, has spent more than 20 years working in workforce strategy, from the early days of applicant tracking systems to today's AI-driven planning models. In her latest article, she shares a practical framework for making better staffing decisions, redesigning workflows, and preparing employees for how their roles are changing. The article covers: → Why many AI workforce initiatives stall → How to decide which work should remain human-led → How AI is changing hiring and candidate evaluation → A four-step framework for integrating AI into workforce planning