Post by Karnada Sharpe

I’ve recently been part of a program with a leading investment management firm at BTS Australia & New Zealand. The program focused on helping teams ask better questions, prepare more intentionally for client conversations, and build trust at a deeper level. Oliver Britz led the work so brilliantly. The client specifically asked for him — and only him — which says a lot about the trust and credibility he’s built. What I appreciated most was how practical and powerful it was. When preparation changes, conversations change. And that’s where trust really builds. Great work Oli! Thank you for letting me see your magic in action!