Post by Kaique de Almeida Kikuchi

Sr. Customer Success Manager (CSM) | Martech & Insights Executive | EMEA

After more than 20 years of professional experience, including the last 3 years dedicated to the Customer Success team at Adobe in Latin America, the time has come to take a bold step and begin a new chapter outside Brazil! These years have been filled with intense learning, meaningful achievements, and unforgettable connections. I’m deeply thankful to my direct leaders in LATAM — Leandro Damião Barbosa, Michael Sykora, and Ruth Casanova — for their unwavering support, trust, and inspiration throughout this journey. I also want to express my heartfelt gratitude to the broader Adobe leadership across the region: Douglas Montalvao, Mariangela Louvain Pinudo, Victor Cabrera Creus, Pablo Pilon, Julio Cesar Cavalcante, Núbia Mota, Camila Miranda, Matthew Levy, Luciana Bersano de Castro, André Blazko, and Benjamin Wenger. Thank you for believing in my work and for fostering a culture where collaboration and impact truly thrive. A special shout-out to my amazing teammates — Lívia Suyama, Fernando Gonçalves, Barbara L., Itzcoatl Medina, Diego Leal Ambriz, Merlyn D'Sylva, and Rafael Meschiatti — and to the incredible Technical Account Managers I had the privilege to work with: Jonas Ferreira, Ricardo Araújo, Manuel M., Renato Lopes de Luna Freire, Alexandre Boldrin, and Davi Lopes Mota. To the entire ecosystem — PS, SCs, Marketing, Product Specialists, BDRs, and Field Experts — thank you for the partnership and shared challenges that made our work so impactful. And a very special thank you to the account directors I had the pleasure of working closely with: Rubens Mello, Diogo Caixeta, Jessica Ollivier, Tiago Grinman, and Eloy Reis. You made this journey even more meaningful. Now, with courage in my heart and a strong desire to continue delivering value to our customers, I’m moving with my family to Spain — more precisely, Madrid, ready to embrace a new phase in both my personal and professional life. I’m truly grateful to the EMEA leadership — Vincent Hugot, Murielle Le Goff - Riveron, Kirsty Cooney and Julián Cañadas — for the trust and for giving me the opportunity to be part of this exciting new chapter. Deeply appreciate the warm welcome from everyone across the EMEA ecosystem. Let’s go! With renewed energy, a clear purpose of value realization, and the confidence that the best is yet to come! #adobe #careergrowth #thankyou #gratitude #evolution #vamos #latam #emea #oneadobe #valuerealization #customersuccess