Post by Kai Leppanen
VP of Sales, Continental Europe @ LeadDesk | Scaling AI-Powered CCaaS Across Europe
🚀 Yesterday we published LeadDesk’s FY2025 financial results. See the full bulletin below 👇 25% growth in highly regulated European markets doesn’t happen by accident. It takes great teams executing consistently across complex and regulated European markets 🇫🇮 🇸🇪 🇳🇴 🇩🇰 🇳🇱 🇩🇪 🇪🇸 💙 From a personal perspective, a special thank you to Jaakko Damskägg and Eveliina Puustjärvi for leading the critical acquisitions of Zisson and Fluentic to fruition. Through these acquisitions we gained not only best-of-breed software added to our market-leading CSaaS stack, but also fantastic new LeadDesk colleagues 💙 Great to work closely again with highly professional CRO, Michael Ramm Østgaard, who is x-CEO of SAP Norway, as we build the next phase of growth 📈 — and continue our 6AM runs across European capitals before customer and team meetings 🏃 From a commercial perspective, it’s exciting to see how our teams continue to scale SaaS across highly regulated and fragmented European markets. Kudos to these outstanding Country Managers — with their strong commercial acumen and customer-focused leadership — most originally handpicked by Jan Luukkonen - who continue to drive strong execution across our regions: Nordics 🇫🇮 Simo Ikonen 🇸🇪 Bilyan Lundgren 🇳🇴 🇩🇰 Mikael Kvitle Continental Europe 🇧🇪🇳🇱 Benelux — Jasper Witte 🇪🇸 Spain & LATAM — Alejandro Sanchez & Juan Carlos Flórez Gallego 🇩🇪🇦🇹🇨🇭 DACH — Yücel Alagöz Scaling recurring revenue in SaaS across fragmented and regulated European markets is never simple — which makes these results even more meaningful. 👏 Thank you to our customers, partners, and the entire LeadDesk team across Europe and beyond for 2025 💙 Onwards and upwards into 2026 — going all in on AI and the next phase of growth as we fast-forward towards a European CCaaS market leadership position and €100M ARR 📈 #LeadDesk #SaaS #CCaaS #Growth #AI #Teamwork