Post by Just Eat Takeaway.com

What if ordering dinner was as easy as sending a message? 💬 Just Eat Takeaway.com is introducing Europe’s first food and retail ordering experience on WhatsApp for Business, making it easier than ever to go from “what should I eat?” to placing an order, all within a chat. Powered by our in-app AI assistant, customers can explore options, discover new favourites and build their order using natural conversation, with the Just Eat app stepping in only for the final, secure payment. “By introducing Europe’s first WhatsApp for Business ordering flow, we are not just adding a new channel; we are redefining the paradigm of convenience. This innovation is a core component of our evolution from a transactional menu application into a truly intelligent AI Life Assistant that understands customer intent in real-time.” - Mert Öztekin, Chief Technology Officer of Just Eat Takeaway.com The pilot is launching today and will roll across Spain and the Netherlands over the coming months.🍔 #WeAreJET #Innovation #WhatsApp #EverydayConvenience