Post by Juliette Pfeiffer
CSR & HR Manager @ Louis Vuitton | LVMH DARE Accessibility Intrapreneur | Certified Mediator | Mental Health First Aider | Inclusion & Mediation advocate
🕊️ “Mediation? As in conflict resolution?” ✨ Yes! and even more so as in conflict prevention, dialogue facilitation, and collective transformation. 🎉 I’m thrilled to share that I am now certified as a Mediator by CMFM (Centre de Médiation et de Formation à la Médiation) - Certifié Qualiopi ! After more than 200 hours of training and 10 mediations alongside experienced professionals — this journey has been quite demanding and highly transformative! What started in 2015 at DERICHEBOURG Multiservices, through HR processes, turned into a real calling. ⏩ Over time, I understood that mediation was not just a tool, but a way to serve human relations within organizations. 💡How does mediation contribute concretely to Corporate Social Responsibility? ▶️ A humanistic approach to mediation helps: ✨ Open space for trust ✨ Bridge perspectives ✨ Foster sustainable inclusion 📚 Among resources that fueled my reflection, I particularly recommend: 🔸 Daniel Goleman – Social Intelligence 🔸 MIT Sloan, Winter 2023 – A New Conflict-Resolution Model to Advance DEI 🔸John A. Powell – The Power of Bridging Et en 🇫🇷 : 🔸 Isabelle Aoustin Hercé – Stratégie de Médiation pour les entreprises 🔸 Jacqueline Morineau – La Médiation Humaniste 🔸 Stéphanie Demoulin – Psychologie de la Médiation et de la Gestion des Conflits ⚡ This learning path also sparked some intrapreneurial ideas… 📻 Stay tuned at Louis Vuitton EMEA!! — ❤️ I want to thank first of all my husband, FREDERIC PFEIFFER, for ensuring our family balance over so many evenings and weekends dedicated to this project.🦸♂️ 🙏🏽Truly grateful to my managers over the training period, Cyrille Sekretev and Julien BOURGEOIS, for your support and trust. 💐 Un immense MERCI à l'équipe du CMFM, et particulièrement à : Alex Legrand, Véronique Dany, Nicole Broust, Lorraine Seydoux et Dominique Druge ! Et tant de riches rencontres autour de la médiation humaniste ! ✨ #mediation #certification #celebration #CSR #trustbuilding #conflictresolution #growth #humanrelations #peacecrafter [📸 On the way to my first training session, in November 2023]