Post by Jen Martin

Director of Marketing & Partnerships @ Instant Teams | Driving CX & EX | Brand Activations | Community Builder | Military Spouse | CX Accelerator Raleigh, NC Chapter Lead

I’ve been a Grüns Cubs fan for several months now… but then I found immün at a conference in ATL recently and it was love at first taste. 😂 They’ve officially become part of my daily routine, and honestly, this is exactly why I love paying attention to brands that understand what experience means. I didn’t discover Grüns through an ad. I discovered them through an experience, built on community, and through conversation. That kind of brand connection is what people remember. At Instant Teams, we talk a lot about our Total Experience Marketplace and how customer experience, employee experience, and community experience all work together. We help brands build high-performing CX and EX teams powered by military spouse talent, but the real differentiator is the community ecosystem behind it all. The strongest brands today don’t just market to people. They create experiences people naturally want to share, recommend, and bring others into. Grüns absolutely nailed that. At this point I’m basically a walking billboard… but that’s the point of a great experience, to share about it. What are some of your favorite brand experiences you've had lately? #TX #CX #EX #BX #Community #brand #militaryspousetalent #brandmarketing #marketing

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