Post by Jacob van Gent

Trade, Finance & International Cooperation | Driving innovative and impactful business | Connecting the public and private domain to create real‑world value. This is what drives me!

This is, in the end, what it is all about: happy clients. For those not familiar with the Net Promoter Score (NPS): with this score we measure whether a client would recommend doing business with us. An NPS of 76.2 is high in our field (the average in financial services is around 44). This was one of the key reasons for establishing Invest International in 2021: to build a client‑ and solution‑oriented organisation that supports companies in doing international business. Great to see that it pays off! A big 'thank you' to all the colleagues working to make this happen every day. Rinke Biesma Rogier van Tooren Joost Dalhuijsen Arjan van Andel Geoffroy Feij Edward Feitsma Carola Baller Niels Back Jolijn Buren Philip Lankhorst Jeroen Vlutters

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