Post by Iristel

📣 #COVID19 UPDATE As the outbreak continues to develop, the overall impact of COVID-19 has caused intermittent quality issues on the telecommunications networks in Canada. Here are some remedies: 👉 If you’re working from home, please ensure that your Internet provider removes the SIP ALG function on your Internet connection. You will need to escalate this request to their technical service (not customer service) to remove it. This will improve IP telephony, stability, and functionality. 👉 Be aware that large downloads and video streaming may overload your Internet connection and cause degradation of call quality. We recommend minimizing unnecessary downloads and video streaming from your home phone and limit WiFi and Internet usage in the home while you are engaged in business calls and videoconferencing. It can really help performance. 👉 Think big picture of the Canadian telecom infrastructure and limit streaming, where possible. Please be assured that our team is focused on ensuring that we address all performance issues and adjusting as necessary as you change work styles and locations during this time. Thank you for your patience in light of this unprecedented situation. 💛 Read more: https://lnkd.in/gVUMjUM