Post by Insider One

On 12th of January, we hosted our latest #ReshapeOnTour event in Singapore! Our community members from Hong Kong, Singapore, and Malaysia joined us at the iconic MUSEUM OF ICE CREAM 🍦 for an unforgettable event full of CX insights, surprising encounters and great fun. Our highlights include: Dr Ramine Tinati sharing how to make customer intelligence real; a reminder to set goals, question them, think about how to measure success, and always be consistent. Sezai Özdemir and Avery Tang sharing the Insider Roadmap for 2023 and talking about our latest acquisition of Meta-verified, MindBehind. Anthony Chan from ADA sharing thoughtful and concise strategies to create measurable channels and results.  And, of course, getting to celebrate some of the best CX leaders in the market with our #ReshapeCXawards winners! Kudos to all award winners for leading A Brand New WayTM in #CX: 🏆 The CX Pioneer Award — Bryan Koh, Singapore Airlines 🏆 shemarkables Award of the Year — Rachel Tan, Scoot 🏆 Digital Transformation Leader — Terence Ng, Instarem  🏆 Growth Maker Executive Of The Year — Ajay Shankar, Lenovo  🏆 Loyalty Experience of The Year — Joseph Lim, Tunetalk  🏆 Growth Maker Team Of The Year — Paul Moss, Rev Media Group 🏆 The CX Pioneer Award — Hafidah Samat, Astro We also ran an ice cream naming contest (Angelato Jolie, Vanilla Cabello, and Dairyana Grande were firm favourites on the day). Anyone got any better contenders? Let us know in the comments 🍦🍦🍦 To register interest for our upcoming events around the world, visit our Reshape On Tour events page: https://lnkd.in/dQfMCjhm #ThisIsInsider #CustomerExperience #Ecommerce #Marketing #SingaporeBusiness #ReshapeOnTour

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