Post by iNOVO

We are proud to have partnered with NiCE as joint sponsors of this year’s CX Symposium. A big thank you to the CX Symposium team, Aloysius Xavior Petersen (ACXM) and the incredible CX leaders who continue to drive meaningful conversations and innovation within the customer experience space. We were honoured to have Ryan Schefermann and Horst Heinze represent iNOVO as part of the panel discussion, sharing valuable insights alongside industry peers. A special thank you as well to Kerri Prissman for delivering an engaging masterclass on “From POC to Platform”, exploring how organisations can successfully scale CX innovation from pilot projects into enterprise-wide transformation. Events like these continue to highlight the importance of collaboration, innovation, and leadership in shaping the future of customer experience. #CXSymposium #CustomerExperience #CXLeadership #Innovation #DigitalTransformation #NiCE #iNOVO Niran Zur Bridgitte Fairon Cheri Barrett Graeme Gabriel Ryan Schefermann Kerri Prissman Horst Heinze