Post by Inovalon

Specialty pharmacy used to have a predictable engagement cycle where a physician referral kicked off intake, benefits explanation, insurance prior authorization, prescription fulfillment, and ongoing clinical support. Today, direct-to-consumer therapy models are changing how patients start that journey. In this blog, Mark Sasala reviews where pharmacy workflows start to break and what needs to change to keep pace. Read more: https://lnkd.in/ev79q3Nq