Post by Ian Smith

Digital Experience Leader | AI Enthusiast | Energized by combining great Design, UX and Technology to create new disruptive consumer experiences | Land Steward

Love when the big guys get scrappy! This morning’s curbside pickup at Lowe's Companies, Inc. included a complimentary bag of candy and a QR code survey handout with a nice voice over from the associate. Survey ✅ My daughters sweet tooth ✅ Keeping doing it Lowe’s! #ScrappyExecution #CustomerExperience #ContinuousImprovement

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