Post by i2c Inc.

Payment processors can no longer compete on uptime alone. In the latest PYMNTS WNIP interview, Matthew Pearce, Vice President of Fraud Risk Management & Dispute Operations at i2c, discusses how AI is changing what financial institutions expect from their processing partners. Reliability, scale and cost still matter. But today, institutions also need partners that can help them make smarter decisions at the speed of commerce, reduce fraud, improve approval rates and preserve customer trust. The conversation explores: • Why processors are being judged on intelligence, adaptability and speed • How unified architecture strengthens AI-driven fraud and risk decisioning • Why reducing fraud cannot come at the expense of customer experience • How adaptive models can help reduce false positives and improve approval performance • Why agentic AI may reshape questions around consumer intent, governance and accountability As fraudsters move faster and payments become more intelligent, processors must deliver more than transaction routing. They need to provide real-time insight, precision and transparency at the moment decisions are made. As Matthew Pearce shared, “Speed, precision and transparency have to rise together.” Watch the full interview: https://lnkd.in/ehmRHNXc #PYMNTS #Payments #FraudPrevention #AI #Fintech #RiskManagement #PaymentProcessing #i2c