Post by HTS (Hopper Technology Solutions)

Flight disruptions, cancellations and changing travel plans are no longer the exception, they're becoming a normal part of the travel experience. According to our latest research of 1,000+ North American travelers, we found: ✈️ 84% say the ability to change or cancel a flight is important 📈 60% would purchase an enhanced flexibility option when booking ⏰ 43% of travelers impacted by disruptions spent more than 2+ hours finding a resolution 😳 89% are concerned about delays and cancellations affecting upcoming trips As traveler expectations evolve, flexibility is becoming a key driver of customer satisfaction, loyalty and ancillary revenue for today’s airlines. Join HTS (Hopper Technology Solutions) Lead Economist, Hayley Berg as she shares new research on traveler behavior, disruption trends and how airlines can turn flexibility into a competitive advantage. Tuesday, June 16th at 11am ET  Register here: https://lnkd.in/g2dZcmdQ