Post by HRD Canada

Your new leader won't fix a broken culture on their own. When the Toronto Maple Leafs named Jim Hiller as head coach, HR consultant Cissy Pau, Principal Consultant at Clear HR Consulting, saw a leadership transition case study — not just a hockey story. Her warning to any organization bringing in an outsider: don't hand them a narrative and expect results. Listen first. Survey staff. Change management is the work, not the hire. https://lnkd.in/g3huPBfg #Leadership #changemanagement #HRLeadership