Post by Hospitality Technology

For nearly 30 years, Rom Krupp has been one of the most influential innovators in hospitality technology. Yet, the OneDine and Red Onion founder rejects the tech label entirely. To him, he is simply in the restaurant business. In our feature profile honoring his #MURTEC Lifetime Achievement Award, Rom shares the philosophy behind his 30-year crusade for better unit economics: 🍽️ Restaurants are the modern town square: Tech should enhance human engagement, not automate the soul out of full-service dining. 🍽️ Never fall in love with your own vision: Why the best leaders look at their business through the eyes of their customers, not their spreadsheets. 🍽️ Rom says his best accomplishments are still ahead of him. Coming soon: his latest innovation, Restaurant Ordering Mentor. 👉 Read the profile to see how he plans to turn any new hire into an "A-Server" on day one: https://lnkd.in/gQzAgR3W #Leadership #HospitalityTechnology #BusinessPhilosophy #CustomerExperience #TechFounders #Restaurants