Post by H&M Group

“Why should customers shop at H&M? What do we want customers to feel in our stores? How do we define our leadership going forward?”     These were some of the questions discussed during our annual Leader Sessions in Stockholm, where more than 400 leaders from across our business came together a day of inspiring working sessions and alignment on strategy.    Our CEO led the conversations with transparency, clarity and ambition. Together, we aligned around the belief that lasting progress comes from staying customer-first and empowering our people to deliver across every market and every part of the business.    “We believe the most important insights are found closest to the customer. By empowering our markets and teams, we can turn strategy into experiences people actually notice”, says Daniel Ervér, CEO, H&M Group.    This shared energy now carries us forward as we shape the next chapter for H&M.    #HM #HMGroup