Post by The Hong Kong Jockey Club

HKJC Showcases Thought Leadership on Agentic AI at Tech Fest Hong Kong Our Chief Technology Officer, Gareth Tranter, recently represented The Hong Kong Jockey Club at TestFest—one of the region’s largest technology leadership forums, bringing together over 2,000 senior executives to shape the future of innovation. As a panelist in “Agentic AI – Redefining Customer Experience and Enterprise Structure,” Gareth shared how HKJC is actively harnessing next-generation AI technologies to move beyond traditional automation—deploying intelligent, goal-driven agentic systems that elevate customer experience and transform how work gets done. The discussion explored the critical shift from experimentation to scaled deployment, highlighting how leading organisations are translating AI from isolated use cases into enterprise-wide impact. Gareth also emphasised the importance of robust governance, disciplined frameworks, and responsible design—ensuring innovation is both sustainable and trusted. At HKJC, our focus is not just on adopting emerging technologies, but on shaping how they are applied—combining cutting-edge AI with human insight to unlock new value for our customers, our people, and the broader community. #HKJC #AgenticAI #Governance #FutureOfWork #TechnologyLeadership