Post by Hexaware Technologies

Hexaware has been recognized as a notable provider in The Business Process Outsourcing Services Landscape, Q2 2026, by Forrester, a leading global research and continuous guidance firm. The report examines how #BPO providers are evolving from cost-optimization partners into AI-powered transformation engines—embedding agentic and #AI capabilities directly into process delivery and taking accountability for measurable business outcomes. We see this every day in our work: orchestrating human expertise alongside AI to run enterprise operations that are faster, more resilient, and more customer-centric. Read more about the report and Forrester’s view of the market by following the link. https://hexwr.com/443qNSA Bennet, Shyam, Rakesh, Nirmal, Tarun, Ronald, Ed, Gagan, Rajul, Farzaan, Nidhi, Jayalin, Ali. #Forrester