Post by Hexaware Technologies

Healthcare payers are running 50+ SaaS platforms and most are underleveraged, overlapping, or outright wasteful. The real question isn't what software to add next. It's: 𝗵𝗼𝘄 𝗱𝗼 𝘆𝗼𝘂 𝗺𝗮𝗸𝗲 𝘁𝗵𝗲 𝗽𝗹𝗮𝘁𝗳𝗼𝗿𝗺𝘀 𝘆𝗼𝘂 𝗮𝗹𝗿𝗲𝗮𝗱𝘆 𝗵𝗮𝘃𝗲 𝗮𝗰𝘁𝘂𝗮𝗹𝗹𝘆 𝘄𝗼𝗿𝗸? That's the case Vinod Tekkale MBA, FAHM, VP & Global Head, Healthcare Payer Strategy & Innovation at Hexaware, makes in his latest piece on #AI operating layers for payers. And it's hard to argue with the numbers. If your #IT automation backlog is 12+ months long, your teams maintain workarounds across 3+ systems to complete a single workflow, and core replacement is politically or financially off the table. This is the conversation worth having right now. Worth a read if you're in payer operations, #healthcare IT, or thinking about where #agenticAI actually lands in complex regulated environments. Read the full #blog here: https://hexwr.com/LSHblog Hemant Kshirsagar, Ghananeel Gondhali, Preethi Sekhar, Piyush Dube, Parmeswaran Jayaraj, Mohandeep S., Sastry P K V, Saurabh Singhal, Chhatrapal Bhende, Kajal Mehta, Abhishek D., Prashasti Singh, Meghna Mukherjee, Harshada Mestry, Shivani Singh