Post by Healthdirect Australia

We’re helping Australians navigate the health system to get the right care, faster, while easing pressure on emergency departments. Our latest research published in the Mayo Clinic Proceedings: Digital Health shows higher usage of the healthdirect service, more care options and increased telehealth familiarity reduced the number of consumers considering emergency departments from 37% to 25%. “By offering more convenient and cost-effective alternatives for lower-acuity presentations and making virtual and nonurgent care options more accessible, consumers are empowered to confidently choose the most suitable pathway, rather than defaulting to emergency departments,” says contributing author on the research, Mitch Burger Chief Insights Officer, Healthdirect Australia. Read more about this research https://lnkd.in/eqsZmKJG

Video Content