Post by Healthdirect Australia

Last week, we had the privilege of welcoming Steve Renouf — rugby league legend, health advocate and advisor to our Reconciliation working group — to our Healthdirect Townhall. Steve spoke with warmth, honesty and conviction about what it means to genuinely support the health and wellbeing of Aboriginal and Torres Strait Islander communities. His words reinforced something we keep coming back to: reconciliation isn't a document or a milestone. It's a way of showing up, every day. For Healthdirect, that means making sure our services are genuinely accessible, culturally safe and trusted by the communities who need them most — including in how our nurses engage on the helpline, how we design our digital content, and who we partner with. The need is real: 📊 Aboriginal and Torres Strait Islander people face a life expectancy gap of around 8 years 📊 Up to 4x the rate of chronic disease 📊 3x the rate of mental illness 📊 Infant mortality rates are doubled in Aboriginal and Torres Strait Islander communities These figures remind us why this work matters — and why we're committed to being an organisation that earns trust through action, not just intention. We know Aboriginal and Torres Strait Islander people use the Healthdirect service and we are committed to understanding how we can continue to make that experience meaningful and contribute to better health outcomes.   #Reconciliation #IndigenousHealth #ClosingTheGap #Healthdirect #CulturalSafety #digitalhealth