Post by Healthdirect Australia

Healthdirect's helpline data trended ahead of ASPREN and NNDSS notifiable disease data in detecting influenza-like illness patterns in 2025 — earlier signal, more time to respond. With 62 million annual interactions and coverage across nearly all Australian postcodes, our data is now formally contributing to national respiratory surveillance through Australia's newly established CDC. This is what happens when telehealth data is taken seriously as a public health asset. 2025 was one of the most severe flu seasons in recent memory, putting real strain on the health system. This year, activity is again running above normal — including early circulation of the fast-spreading 'Super-K' strain — and we'll be closely watching whether Healthdirect data can again provide: ➡️ Earlier signals of influenza-like illness ➡️ Faster situational awareness ➡️ More time for public health response With national coverage, continuous data, and a proven ability to detect influenza-like illness trends early, Healthdirect is well placed to help inform public health response and planning.

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