Post by Douglas

𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 𝗿𝗲𝗺𝗲𝗺𝗯𝗲𝗿 𝘁𝗵𝗲 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲, 𝗻𝗼𝘁 𝘁𝗵𝗲 𝗰𝗵𝗮𝗻𝗻𝗲𝗹. 🛍️ As Europe’s leading omnichannel beauty destination, our ambition is to create a seamless experience across every customer touchpoint - from online inspiration and app engagement to cross-channel services and in-store advice.   This ambition was at the heart of the International Retail All-Hands Meeting 2026 in Düsseldorf, where Retail leaders from all 22 countries came together to exchange ideas, share best practices, and align on the priorities that will drive our business forward.   Hosted by the Group Retail Excellence team, the event provided a platform to connect markets, discuss key initiatives, and learn from one another. From connecting digital and physical experiences and empowering store teams to exploring how AI can support everyday store operations, the discussions focused on both the challenges of today and the opportunities of tomorrow.   Participants also received updates from our Omnichannel, Corporate Brands, and Store Format teams, helping ensure alignment across markets and valuable feedback in return. Above all, it was great to see everyone reinforcing the collaborative spirit that continues to drive our retail transformation. A big thank you to everyone who contributed their expertise, energy, and commitment. 🙌🏻