Post by Grafana Labs

💤 Grafana Cloud enabled Favor Delivery's SRE team to scale SLOs across 12 teams... and get more rest. Here's how: • Alert volume rose 7% while deployed services grew 25%, sharply reducing alerts per service • Critical incidents — those with quantifiable financial impact — decreased at a similar overall incident volume • Questions to the “Ask SRE” Slack channel dropped 30%, reducing interrupts for the on-call SRE • A four-person SRE team now reaches all ~100 engineers through a biweekly ceremony, without an embedded model • The Operational Readiness Review still draws full squad attendance more than a year after launch Learn more about their success story featuring Kevin Panahi, Sr. SRE at Favor: https://lnkd.in/g6tUzrgP