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For Helen, a software engineer at our Meadowpoint Campus in San Jose, transitioning into a new role is all about the mindset. “Be a sponge,” she advises. “Learn from the people around you, take initiative in your own learning, be highly receptive to feedback and never hesitate to ask for help." Now nine months into her role on the Identity and Engagement team, Helen is helping phase out traditional text verification in favor of seamless, carrier-integrated authentication. She keeps her day-to-day dynamic by tackling two distinct tracks: “One line of my work involves leveraging machine learning to optimize and save costs across our verification lifecycle. Separately, I work on a project transforming the user experience for phone number verification in third-party apps: one tap and you're verified; no need to type digits!” While the tech is complex, Helen has found that the most crucial skills for success are actually soft skills. “People say it time and time again, but collaboration and teamwork,” she emphasizes. “It’s that constant interaction that actually makes the work happen.” Explore our open software engineering opportunities → https://goo.gle/4vkzjZe

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