Post by Gillian P.

Proud to see our CEO, Warwick Long - who leads HSBC’s Channel Islands and Isle of Man business - featured in a new Institute of Directors interview: “Leadership through a customer lens.” Warwick reflects on how starting his career in a branch shaped a leadership approach grounded in what matters most: customer outcomes and trust. He also shares perspectives from his international career with HSBC, the importance of keeping customers at the heart of every decision, and why continual learning is essential - both for today’s leaders and for developing the next generation of talent. Read the full interview here: https://e.grp.hsbc/4pq8FMo