Post by Freshworks

Your employees are sneaking AI into work like it's contraband coffee. Before you crack down, maybe ask why they needed it. Nearly 80% of mid-market IT leaders say unsanctioned AI is actually making their people more productive. One in three workers only go rogue when the tools IT gave them can't keep up. Shadow AI isn't the problem. It's the performance review your toolstack didn't ask for. The organizations getting ahead aren't policing. Instead they're paying attention, then building the governance to bring it all into the light. Full story on The Works: https://lnkd.in/dp8-9Uie