Post by FMTG | Falkensteiner Michaeler Tourism Group

FMTG @ Customer Contact Week Europe 2025 ✨ This year, our team had the opportunity to nominate two rising talents from our Applications and Guest Engagement Center department for the “Agent of the Future” program at Customer Contact Week Europe in Amsterdam. 🌟 Lovre Nenadić and Ivona Jelović attended inspiring sessions on Customer Experience, AI & Automation, Operational Excellence, and Change & Transformation, gaining valuable insights and connections across the industry. We’re proud to support our future changemakers and continue investing in innovation and talent development 🚀 #AI #FMTG #Falkensteiner #future  Sabrina Regner, Maximilian Zernatto