Post by Flipkart

How India Shops Online 2026 points to a significant shift in digital commerce, with conversational commerce shaping how India will shop online in the years ahead. Balaji Thiagarajan, Chief Product and Technology Officer, Flipkart, explains how GenAI and conversational interfaces are making shopping more intuitive, assisted, and responsive to language and context. As shopping moves from “search and browse” to “describe and get”, this signals a more accessible and inclusive digital commerce experience for the next wave of users. Explore how this shift shapes the future of shopping in India: https://lnkd.in/d9DtA6xE #Flipkart #HowIndiaShopsOnline #ConversationalCommerce #GenAI #DigitalCommerce