Post by Five9

What does it take to move from AI experimentation to enterprise-scale execution? At #CCW Las Vegas, Five9 CTO and Head of AI Jonathan Rosenberg joined industry analyst Juanita Coley to discuss how organizations can deliver more humantic customer experiences in the age of agentic AI—from building trust and governance frameworks to delivering seamless experiences across every interaction. As AI adoption accelerates, success will depend on more than deploying new technology. It will come down to how well organizations integrate AI into customer journeys, employee workflows, and human support experiences. 🎥 Watch the conversation below to hear their perspectives on the future of CX. https://lnkd.in/gKQaB7yN #CX #CustomerExperience #AI #ContactCenter #CCWVegas