Post by Farida Chan

Most SMEs don't adopt AI in one big bang. They layer it in. That was the throughline from our customer Yu Wai Wong, Managing Director of Twins Baby (https://www.twinsbaby.hk/), who shared his AI journey on stage with us last week: → AI-generated content → Autonomous conversions with Wati → Deep, accurate data analysis Same business. Three very different chapters of AI. The wider conversation, alongside Hang Seng Bank and KPay Group, covered the three pillars every growing SME has to get right: access to capital, the right payment infrastructure, and the tools to scale. Get those right, and the only thing left to focus on is revenue. Huge thanks to Yu Wai Wong for showing what AI-native operations actually look like in practice. And to Hang Seng Bank and KPay Group for a partnership built around the founder's full journey, not just one piece of it. Alex Wong Yuheng, York LIANG Philip Chan Kelly Y T Chan, MSc, FCCA Adolf Lau Ivan Chow James Chan Felix CHAU